COMPETITION TERMS & CONDITIONS
By entering this competition, I agree that I have accepted and agreed to be bound by these Terms and Conditions ("the Terms") and any decision reached by Core Connexion will be binding in all matters in relation to this competition.
Core Connexion reserves the right to cancel or amend the competition details (including but not limited to the prizes or end date of the competition) or the Terms (including the eligibility requirements) at its sole discretion without prior notice (i) in the event of any occurrence outside Core Connexion's reasonable control (ii) to ensure the competition is run in a fair and honourable manner, and (iii) to ensure compliance with applicable laws, regulations and guidance.
In the event that Core Connexion cancels, amends or varies the competition/prizes, Core Connexion will not be liable to any person for any costs in connection with, such cancellation, amendment or variation.
Core Connexion will not be required to conduct the competition at any other time.
2.1 The competition starts on to 01.12.2023 00:01 GMT and will close on 31.12.2023 23:59 GMT (the "Competition Period").
2.2 In order for their entry to be valid under clause 5 below, entrants must satisfy the "Eligibility" requirements at clause 3 below and all requirements set out at clause 4.
2.3 There is no purchase necessary for entry.
3.1 Entry to the competition is only open to persons who are
- Individual persons, not groups or corporation
- Aged 18 and over
- Reside in the United Kingdom
3.2 By entering this competition each entrant warrants that all information submitted is true and complete. Core Connexion reserves the right to verify the eligibility of all entrants and disqualify an entrant for submitting false information.
HOW TO ENTER THE COMPETITION?
During the Competition Period, entrants must submit a valid entry by entering:
- Completing a minimum of 10 classes during December 2023.
- Community Classes, late cancellations and no shows will not count towards the class total.
Each entrant may submit a maximum of one (1) entry during the competition period. Multiple entries are not permitted. Any attempt to make more than on entry by using multiple/different email addresses, identities, registrations and logins, or any other methods will render all entries by that entrant invalid.
- All entries must be received by Core Connexion during the Competition Period.
- Core Connexion will not accept responsibility for entries which are not properly received as a result of equipment failure, technical malfunction, systems, satellite, network, server, computer failure of any kind.
Winners are those who have completed 10 or more classes during the competition period and will automatically win the below prize.
Each winner will receive:
- 1x £25 credit to be used for a Single Class Credit.
- Credit can be gifted to a friend.
- Community Classes, late cancellations and no shows will not count towards the class total.
- Prize is non-transferrable and cannot be exchanged for cash value.
- Prize is valid from one month from the date of the winner's email.
WINNER SELECTION AND NOTIFICATION
The winners will be notified by email from Monday 8 January 2024.
If a winner does not comply with the Terms, then they winner will be disqualified.
YOUR PERSONAL INFORMATION
By giving us your email address in connection with the competition, you will be given the option to be added to the Core Connexion email database and receive Core Connexion Newsletters as well as news and information about special offers. You can unsubscribe at any time.
Core Connexion may also use your email address to contact you for administrative purposes relating to this competition.
You may ask Core Connexion to stop contacting you at any time by contacting us at firstname.lastname@example.org
general TERMS & CONDITIONS
CORE CONNEXION timetables, instructors and classes are subject to change at any time. CORE CONNEXION will endeavour to provide notice when a class is unable to take place for any reason. Members can book online from 7:00am, 14 days in advance of the class, non-members can book 7 days in advance of the class.
Please ensure you arrive on time for your class. The pre-class warm-up is designed to help with the avoidance of injury. If you are more than 5 minutes late, the trainer has the right to refuse you entry into the class and you will forfeit your credit. If you are more than 10 minutes late, we are not allowed to let you into class on the grounds of Health & Safety and you will forfeit your credit.
Note: Wait-list clients sometimes show up in the hope of getting a late space in class. If you are 10 minutes or more late then we will give your space to any waiting clients.
You must be at least 16 years old to participate in our classes.
2. CANCELLATIONS AND REFUNDS
You can change or cancel your class bookings up to 12 hours before the start of the class.
If you cancel within 12 hours, customers with class packs or 12 classes a month membership will forfeit your class credit. Unlimited members will be charged a late cancellation fee of £5.
Last minute emergencies sometimes happen and sickness can come on very quickly. We accept this and we will accept a cancellation within the 12 hour period, on a once per calendar month, per client basis. This cannot be used retrospectively and will reset on the 1st day of each month. It is also NOT transferable.
You are responsible for checking the details of your booking at each stage of the booking and payment process. Alternatively, or if you are unsure as to what to do, please call us on 011.. or contact the team via email email@example.com and we will be happy to advise you further.
3. EXPIRY OF PURCHASES
The expiry date of each class package is clearly detailed on the website and the start date is the day of purchase.
If we cancel a class or classes that you have booked, we will contact you by e-mail or telephone and offer you the choice of:
having the class returned to your package; or
being transferred to a class at an alternative date and time.
4. PERSONAL BELONGINGS
Personal belongings are brought onto the Studio premises at the your own risk and the Company does not accept liability for any loss or damage whatsoever to such items.
5. PRIVACY STATEMENT
All personal information which you provide through the CORE CONNEXION Website will only be held and used in accordance with the Data Protection Act, including the eight Data Protection Principles of good information handling. The principles require data to be: fairly and lawfully processed; accurate and kept up to date; adequate; relevant and not excessive; kept no longer than necessary; processed in accordance with the rights of data subjects; held securely; and not transferred to countries without adequate protection. The personal information which you provide through the CORE CONNEXION Website is collected, stored and processed by CORE CONNEXION Limited. CORE CONNEXION is committed to ensuring the privacy of your information. We understand that the privacy of your information is very important to you. We are careful about the information we ask you to provide and only use your information to process orders and to provide you with notifications of special offers which may be of interest to you. We have set out below details of the information we will collect about you, how we ensure the security of your information and how we will use your information.
6. WHAT PERSONAL INFORMATION DO WE COLLECT?
We only collect personal information that is knowingly and voluntarily given. Generally, this occurs when you register your details, change your details, place or amend an order, contact us or provide us with feedback. When enquiring or registering with us, we need to collect a variety of information including:
your email address for communication. We will also need your email address if you have given us permission to contact you about your enquiry, your membership of CORE CONNEXION, services and opportunities;
your address for delivery/identification purposes. Please note that if you provide us with someone else’s address for a delivery you must ensure that you have their permission to do so;
your telephone number in the event of a problem of any kind, as we may need to contact you quickly. Please note that if you provide us with someone else’s telephone number (e.g. to arrange a delivery) you must ensure that you have their permission to do so.
Information in aggregate form is used to: build our understanding of customer habits, interests and requirements; build marketing profiles; help with the strategic development of the CORE CONNEXION Website and reservation/delivery service; track usage of the CORE CONNEXION Website.
8. HOW WE STORE YOUR PERSONAL INFORMATION
The CORE CONNEXION Website Secure Socket Layer (SSL) technology that provides 128-bit encryption on your information before it is sent to us. This means only our secure servers can read your information. The CORE CONNEXION Website adhere to strict security procedures in the storage and disclosure of information, which you have given us, to prevent, unauthorised access or improper use. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We have a strict internal policy, which members of staff must comply with as a condition of employment and no external access to the system is permitted.
9. HOW WE USE YOUR PERSONAL INFORMATION
Your personal information is used to enable the CORE CONNEXION to: contact you, administer your account, verify your identity; deal with queries; process orders; to help CORE CONNEXION provide the best possible service. The CORE CONNEXION Website store your data on a trusted third-party system. CORE CONNEXION may also use your information to provide information about offers, products and services available at CORE CONNEXION. CORE CONNEXION will make no further use of your information.
10. YOU HAVE A RIGHT TO ACCESS THE INFORMATION THAT CORE CONNEXION HOLDS ABOUT YOU
You can request a copy of the personal information held by us and have any inaccuracies corrected. We will request proof of identity before processing such a request. Please make any requests for information to CORE CONNEXION at the address below. If you wish to access any personal information held about you by CORE CONNEXION you will need to contact CORE CONNEXION directly at the address below.
11. UPDATING YOUR PERSONAL INFORMATION
You are able to change the details you gave us when registering by clicking on ‘My Account’ (or similarly named feature). You can change your name, phone number, email address and password and other details.
12. DISCLOSING INFORMATION CORE CONNEXION WILL NOT PASS YOUR INFORMATION TO ANY THIRD PARTIES IF YOU HAVE TOLD US NOT TO
We may pass on some general statistical information about our customers, sales figures, traffic patterns and related matters to reputable third parties, but these details will not include any personally identifying information. We may also disclose information about you if required to do so by law.
CORE CONNEXION HEALTH AND SAFETY STATEMENT
By signing up to any membership, package or program and/or attending any Sessions, events or any other activities and using the CORE CONNEXION studio, machinery and/or equipment, you acknowledge that you are responsible for using the CORE CONNEXION studio and participating in Sessions safely and as directed. You acknowledge that you must behave sensibly and follow any safety instructions we may give so as not to hurt or injure yourself or others.
You hereby represent that you will:
act responsibly and sensibly at all times;
not participate in any Sessions if you are under the influence of alcohol or non-prescription drugs;
read and adhere to any safety warnings or instructions displayed or given by a CORE CONNEXION instructor;
ensure that you have no medical or physical condition that would put you at risk when using equipment in our studios or participating in Sessions;
where relevant you will seek advice from a physician in respect of your participation in our Sessions and, where required by CORE CONNEXION, provide CORE CONNEXION with a copy of such advice; and
notify your Session instructor of any injury or if you are pregnant, comply with any specific instructions your instructor may give you and leave the Session if it is deemed inappropriate for you by your instructor.
In the absence of any negligence or other breach of duty by us, attendance at and use of the CORE CONNEXION Studios is entirely at your own risk and you assume full responsibility for any injuries or damage suffered by you when attending and using the CORE CONNEXION Studios.
If you have any queries or concerns about the privacy of your information, please contact CORE CONNEXION LONDON, Unit 1 Elms Field, Wokingham RG20 2FE.
JOIN OUR TEAM
If you’re interested in joining our team, please email your CV and we will keep it on file: